Being in the business of Luxury Retail for 10 years has given us tremendous learning on “Retailing Best Practices” for the Luxury Retail Industry.

The Group has a dedicated “Retail Operations Division” headed by a Vice-President : Retail Operations, who then has a Team of professionals for Logistics, CRM, Merchandizing, Visual Merchandizing, Training / Image Control, MIS, IT, Boutique Staff, Institutional / Corporate Sales Team, etc. Together, this Team brings in a collective expertise that ensures that our operations / systems are run to Perfection!

More importantly, each Boutique is operated as a “Profit Centre” with the Boutique Director being the Profit Centre Head. Each Boutique therefore has a clear objective of ensuring the its operations are financially viable and meet the financial objectives set for the same over the short, medium, and long terms.